Terms & Conditions

Terms and Conditions

Effective Date: 11 June 2025
Business Name: Mulfra.co
Website: https://www.mulfra.co
Location: United Kingdom

1. Introduction

This website provides general information about our animal health strategy consulting services. By using this website, you agree to be bound by these Terms and Conditions.

2. Services

Mulfra.co offers specialist consulting services in animal health strategy. All services are subject to separate agreement, usually initiated through email correspondence.

3. Intellectual Property

All content on this website, including text, branding, and layout, is the property of Mulfra.co unless otherwise stated. You may not copy, reuse, or distribute any content without prior written permission.

4. Liability

The information on this website is for general guidance only. We accept no liability for any loss or damage arising from reliance on this content.

5. External Links

We may link to external websites. Mulfra.co is not responsible for the content or reliability of those sites.

6. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of the website will constitute acceptance of any revised terms.

Privacy Notice

Effective Date: 11 June 2025
Data Controller: Mulfra.co
Contact Email: info@mulfra.co

1. What Information We Collect

We collect only the personal information you voluntarily provide when contacting us, usually your name, email address, and message content.

2. How We Use Your Information

We use your data to:

Respond to enquiries
Provide consulting services if engaged
Maintain necessary business and financial records

We do not use your data for marketing unless you opt in.

3. Legal Basis for Processing

We process data based on:

Consent (for initial contact)
Contract (when services are engaged)
Legal obligations (e.g. tax records)

4. Sharing Your Information

Your data will not be sold or shared except:

When legally required
With secure third-party service providers (e.g. cloud-based email or storage) under strict confidentiality

5. Data Storage

Data is stored securely using encrypted systems. We retain information only as long as necessary for its intended purpose or as legally required.

6. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time (where applicable)
File a complaint with the ICO

To exercise your rights, contact us at info@mulfra.co.

Data Handling Policy

1. Data Collection

We collect personal data only through direct email correspondence. We do not use cookies, contact forms, or embedded tracking tools.

2. Data Retention

General enquiries: retained for up to 12 months
Client records and financial data: retained for up to 6 years in compliance with UK law

3. Data Security

Email and file storage are encrypted and access-controlled
Devices are password-protected and secured with up-to-date security protocols

4. Access to Data

Access is limited to the principal consultant and any authorised personnel working under confidentiality agreement.